We are actively monitoring and responding to the evolving COVID-19 situation and are following all guidance and advice issued by the Government, NHS and Public Health England.
The wellbeing of our team and our clients is our priority. With this in mind, our offices are closed, and we will not carry out face-to-face appointments. However, please rest assured we remain very much open for business, and our legal teams are on hand to support you.
Given the current circumstances, we are experiencing an increase in demand for Wills and Powers of Attorney.
As a technologically advanced law firm, we are well equipped for the situation we now find ourselves in, and we have the resources and systems to continue to support you and take new instructions for your Will. During this time, our team will continue to work remotely with full access to our systems and will provide you with a seamless service.
We have set out below our procedure for how our specialised team in Wills, Trusts and Probate can take new instructions for Wills and deliver a continued service to our clients, old and new while maintaining our high standards and levels of service.
Process for making a Will:
- Call any office to speak with a member of the team or email your solicitor or secretary directly.
- An appointment will be made for you or your family member (if you are making the appointment on behalf of someone else) to speak with you over a video platform. This could be Skype, Whatsapp, Facetime, Microsoft Teams, Zoom or many others. As long as you have a smartphone, laptop or desktop, we can guide you through the rest!
- During the initial appointment, we will discuss your requirements; give you tailored advice for your circumstances; take your instructions for your Will; and provide a fixed cost for preparing your Will.
- We will prepare and send you a draft Will either by email or post with a full explanation of the clauses of the Will.
- We will continue to liaise with you by email, telephone or video link to carry out any minor amendments.
- We will prepare your Will ready for signing and send this to you by post or email.
- We will provide you with full instructions on signing your Will at home with details of the witnessing requirements and how this can be carried out following the social distancing rules or if you are self-isolating.
- Return your signed Will to our office for us to check this has been signed correctly.
- We will store the original Will in our storage facility free of charge and provide you with a copy of your signed Will.
- Payment for our services can be made easily online or by calling the office.
If you need to update your Will or discuss your affairs generally please get in touch with us today.
** Please note:- If you have an appointment scheduled to attend one of our offices in the coming weeks then your adviser will be contacting you to make specific arrangements directly. If you have any queries at all, please contact our office, and we’ll be happy to help.