request a call back
You will receive a call back from your chosen department within the next 24hrs, week days between 9am & 5pm.
If your enquiry is more urgent please call one of our offices.
Block "2093" not found
Know your rights as a Consumer
The Sale of Goods Act 1979 was an important piece of legislation for the consumer. It imposed strict rules upon sellers selling in the course of a business. Under the Act, goods must be:
- as described
- of satisfactory quality
- fit for purpose
If your goods do not meet any of the above criteria, you may have a claim under the Act as the seller may be deemed to have breached the contract between you. Any claim is brought against the seller, not the manufacturer.
If you would like to speak to our office, please call Rachel Shaw on 01284 715667
For further information Consumer_Rights (PDF Download)